Privacy Policy
Privacy Policy for Efficiency Twenty
Last updated: 01/12/2025
1. Introduction
Efficiency Twenty (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.efficiencytwenty.co.uk (the “Site”). It also explains your rights under applicable data protection law, including the UK GDPR and Data Protection Act 2018.
Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
2. Who We Are – Data Controller
Data Controller: Efficiency Twenty
Registered Address: 51 Engleton Road, Coventry CV6 1JF
Contact Email: help@efficiencytwenty.co.uk.
For the purposes of UK data protection law, we are the data controller of your personal data.
3. What Personal Data We Collect
We collect and process the following personal data:
a) Information you provide directly:
• Names
• Email addresses
• Contact details submitted through forms or enquiries
b) Technical and usage data collected automatically:
• IP addresses
• Browser type
• Device identifiers
• Pages visited and time spent on the Site
This means any information that can identify you directly or indirectly is treated as personal data.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
To respond to enquiries, messages or requests you submit;
To send updates, newsletters, or marketing (only if you have opted in);
To improve the Site and personalise your experience;
To comply with legal and regulatory obligations.
Our legal basis for processing your data includes:
• Contract (to provide services you request)
• Legitimate interests (improving the Site and communications)
• Consent (for marketing emails)
5. Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share your data with:
Service providers who help operate the Site (e.g., web hosting, analytics);
Legal authorities if required by law or to protect our rights.
We will ensure any third party we work with processes data in compliance with UK GDPR.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
Analyse Site usage;
Enable Site functionality.
All visitors will be informed that cookies are used, and as cookies are not strictly necessary, we will always obtain consent.
For details on how we use cookies, see our cookie banner settings.
7. Data Retention
We only keep your personal data for as long as necessary for the purposes described in this policy or as required by law.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data;
- Request correction of inaccurate data;
- Request erasure of your data;
- Restrict or object to processing;
- Data portability (where applicable);
- Withdraw consent at any time.
To exercise any of these rights, contact us at help@efficiencytwenty.co.uk.
9. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be posted on this page.
10. How to Contact Us
If you have questions about this policy or want to exercise your privacy rights, please contact:
Efficiency Twenty
Email: help@efficiencytwenty.co.uk
Postal address: 51 Engleton Road, Coventry CV6 1JF